Cin7 Omni Legacy B2B shuts down on 23 November 2026

Three modules, all on the same day. Cin7 Omni’s end-of-life page for modules and integrations lists Legacy B2B (v1), Products v1 and CRM v1 with an end-of-life date of 23 November 2026. Read on 20 August 2026, that is 95 days away.

The number that matters more than the end-of-life date is the end-of-support date, which is already history in every case. Cin7 stopped supporting Legacy B2B on 31 October 2023 and stopped supporting Products v1 and CRM v1 on 30 March 2022. If you are still running any of them, you have been running unsupported software for between two and four years, and the November date is the point at which it stops working rather than the point at which it stops being maintained.

The B2B online store (v2) is Cin7’s own upgrade path and it is genuinely the cheapest route off Legacy B2B. You install it from the App Store, configure it, test it and invite your customers. Cin7’s migration article describes it as carrying "most Legacy B2B functionality", which is a phrase worth reading twice.

The gaps Cin7 names itself, on that same article read 20 August 2026, are the ones a distributor will care about. The B2B online store cannot display products without a login. It does not support consignment orders for multiple branches. And it does not enforce minimum order value or minimum quantity requirements, which Cin7 describes as on the roadmap rather than shipped.

That last one is the disqualifier for a lot of wholesalers. If your trading terms carry a minimum order quantityA minimum order quantity is the smallest amount of an item a customer may buy, often set by the pack size or by an economic threshold. Related rules include order increments and a minimum value for the whole order. or a minimum order value, and today you rely on Legacy B2B or on your order desk to hold that line, the v2 store as Cin7 documents it will not hold it for you. Confirm this against the current app before you plan around it, because a roadmap item can ship at any time and this page is a snapshot of 20 August 2026.

There are four realistic routes and only one of them fits inside 95 days. That is the constraint that should drive the decision, not a feature grid.

A word on sequencing. If you think you will eventually move commerce off Cin7 Omni, taking the v2 store now is still usually right, because it is a small project that buys you a year of thinking time. The mistake is taking the v2 store and then treating the decision as closed.

Not the install. Cin7’s own migration article makes the v2 setup a short list: install the B2B online store from the App Store, install B2B promotions, configure, test, invite customers. A competent Omni administrator can do that in days.

The time goes on two things Cin7 does not do for you. The first is your customers. Every buyer who logs into Legacy B2B has to be invited into the new store, and every one of them has a habit, a bookmark and possibly a saved order pad. Dealer re-onboarding is the item that slips, and it slips because it depends on other companies replying to your email.

The second is whatever you were doing outside the product. If your Legacy B2B store carries a price display rule, a customer-specific category structure or a workaround somebody built in 2019, that behaviour lives in Products v1 or CRM v1, and both of those go on the same day. Inventory that before you assume the v2 store reproduces it.

If your B2B store is a reordering surface for buyers who already know what they want, take v2 and stop. That is a portal, Cin7 built you a newer portal, and paying an agency to replace a portal with a portal is money set on fire. The reorderReorder is buying the same items again from an order history or a saved list, in one action rather than by searching for each line. It is the most-used feature on most B2B storefronts. pattern, a list of items a customer buys repeatedly, is exactly what the Cin7 store is for.

You should look further than v2 in three specific situations. If you need products visible without a login, because your buyers find you through search before they have an account, v2 cannot do it and Cin7 says so. If you sell across branches on consignment, v2 does not support it. And if a minimum order rule is a commercial term rather than a preference, check the current state of that roadmap item before you commit.

Everything else is a judgement call about where you want commerce to live in three years, and that is not a 95-day question. Take the upgrade, protect the date, and make the platform decision on its own merits with a real look at your price lists and your company accountA company account is a customer record that holds several people, each with their own login and their own permissions. One buyer might place orders, another might only approve them, a third might only look up past invoices. structure.